Shipping policy

Shipping policy

We do not accept cancellations or process refunds after order is shipped.

If you receive a defective or mistaken item, please immediately contact us at 646 657 0721 or jewelstoponlinefinejewelry@gmail.com with details of the product and the defect so we can address and rectify the problem.

Under normal circumstances orders received by 2 PM EST will be shipped out the same day. Orders received after the 2 PM EST are not guaranteed to go out the same day.

All of our items receive free USPS First-Class shipping, with normal estimated domestic delivery time is 2-10 business days depending on distance.

You can select other available shipping service upgrades at the posted rates.

Normal estimated USPS Priority Mail delivery time is 2-4 business days depending on distance.

Normal estimated USPS Express Mail delivery time is 1-3 business days depending on distance.

International shipping varies by country.

Customs fees may apply and are customer’s responsibility.